DNS The World – Dealer Terms & Service Agreement
Effective Date: 9-01-2025
Last Updated: 9-01-2025
This Dealer Terms & Service Agreement (“Agreement”) is entered into by and between DNS The World LLC (“DNS The World”, “we”, “us”) and the registering dealer (“Dealer”, “you”).
By registering for a Dealer account, you agree to the following terms.
1. Dealer Eligibility
Dealer accounts are intended for:
Alarm companies
IT service providers
Managed service providers (MSPs)
System integrators
DNS The World reserves the right to approve, deny, or terminate dealer accounts at its discretion.
2. Dealer Account Usage
Dealer accounts allow management of multiple end-customer devices under one account.
Dealer agrees:
Not to resell dealer access to end users
Not to share login credentials
To maintain accurate customer records
3. Pricing & Tier Levels
Dealer pricing is based on the number of active devices under management.
Pricing tiers are adjusted automatically based on usage
Unit counts are measured monthly
DNS The World may update pricing with 30 days notice
4. Billing & Payments
Billing occurs monthly unless otherwise agreed
Failed payments may result in service suspension
Taxes may apply based on billing location
Dealer hardware purchases are billed separately from service subscriptions.
5. End-Customer Responsibility
Dealer is responsible for:
Supporting their own customers
Ensuring proper installation and configuration
Compliance with all applicable laws
DNS The World does not provide direct end-user support for dealer-managed accounts unless covered by a separate SLA.
6. API & Automation Access
API access is provided for dealer automation and integration.
Dealer agrees:
Not to abuse or overload the API
To comply with rate limits
Not to reverse engineer or misuse the service
7. White-Labeling
White-label features, if enabled, must not:
Misrepresent DNS The World ownership
Remove legal attribution
Imply ownership of DNS The World infrastructure
8. Service Availability
DNS The World strives for high availability but does not guarantee uninterrupted service unless covered by a written SLA.
9. Termination
DNS The World may suspend or terminate dealer access for:
Abuse
Non-payment
Violation of these terms
Dealer may cancel service at any time. No refunds for partial billing periods.
10. Limitation of Liability
DNS The World shall not be liable for:
Lost revenue
Indirect damages
Third-party DNS provider outages
Maximum liability is limited to the amount paid by Dealer in the preceding 30 days.
11. Governing Law
This Agreement shall be governed by the laws of the State of Connecticut, without regard to conflict of law principles.
12. Acceptance
By checking the acceptance box during signup, Dealer acknowledges and agrees to these terms.
DNS The World LLC
Email: [email protected]